Shipping Policy
At Sylvrashine, we are committed to delivering your orders safely and on time. We work with reliable courier partners to ensure that your products reach you in the best condition.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Once your order is shipped, delivery usually takes 3–7 business days, depending on your location and courier service availability.
Shipping Charges
Shipping charges may vary depending on the delivery location and order value. Any applicable shipping fee will be displayed at checkout before completing the payment.
Order Tracking
After your order is shipped, you will receive a confirmation message or email with tracking details so you can easily track your shipment.
Delivery Delays
While we strive to deliver your order on time, delivery may sometimes be delayed due to weather conditions, courier delays, or other unforeseen circumstances. In such cases, we appreciate your patience and understanding.
Incorrect Address
Please ensure that the shipping address and contact details provided during checkout are accurate. Sylvrashine will not be responsible for delivery issues caused by incorrect or incomplete address information.
Contact Us
If you have any questions regarding shipping or your order status, please feel free to contact our support team. We are always happy to help and ensure a smooth shopping experience with Sylvrashine.